Frequently Asked Questions
What can the Original GoBible® do that my I-Pod or any other MP3 player cannot?
The Original GoBible® is the only device in the world that has the audio of the Bible cut to the verse level. All other audio versions of the Bible are cut and indexed to the chapter level, so if you have downloaded the bible audio to your I-Pod orMP3 player and press fast forward, the audio will go from say, chapter 3 to chapter 4. The Original GoBible® contains over 31,000 individually cut and indexed verses so you may search and begin play at the verse level. This has never been done before with the audio version of the Bible and it represents a real breakthrough in technology!
Moreover, the Original GoBible® comes with Features that go beyond most normal Bible downloads. These include a Story Index of over 200 of the most popular Bible stories easily catalogued and accessible, a Topic Index, a Bible in a Year program, and a Bookmark feature.
An example of the uniqueness of the Original GoBible® is the Story Index. Over 200 of your favorite stories are indexed for your convenience. Yet, many of these stories start and end in the middle of Chapters, at the verse level. The ability of the original GoBible® to index to the verse level makes our Story Index possible as it will make Bible study and verse memorization easier for you.
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Do I need to download anything to use the Original GoBible?
No! The original GoBible® is a self-contained unit that has the entire audio version of the Bible, over 70 hours, pre-loaded on to the device. There are no downloads, no additional software, no computer interface. Just GoBible! That is why this is a perfect gift for all. Technological savvy is not a prerequisite for owning and using the Original GoBible.
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How do I know what I am listening to while the device is playing?
The screen of the Original GoBible® will tell you exactly what you are listening to. It will tell you the book, chapter and verse that is playing. Moreover, when the verse changes in the audio, that change will be reflected on the screen so you may always tell exactly where you are in the audio.
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Can I search the menus while the Original GoBible® is playing?
Yes. While the audio is playing, you can search out different parts of the menus to look for something else and you can easily return to the Play page should you decide to stay put.
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What version of the Bible is the Original GoBible® available in?
Currently the Original GoBible® is available in New International Version as read by Charles Taylor, the King James Version as read by Alexander Scourby or the New King James Version as read by Stephen Johnston.
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How is the Original GoBible® powered?
The Original GoBible® is powered by one AAA battery that will power the device for more than 15 hours.
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What comes in the Box?
The box comes with an original GoBible® device, headphones, a belt clip, carrying case, a battery and an instruction manual. For more on this, click here.
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How do I order an Original GoBible?
You may order through our website by clicking here or call 1-866-GoBible® 24 hours a day, 7 days a week.
Does GoBible® offer quantity discounts for large or bulk orders?
Yes! GoBible® offers quantity discounts in the following way:
- Domestic U.S. Customers who purchase between five and nine GoBible® devices will receive 10% off the price of their entire order and will receive free shipping. These customers should enter "TGBQD-10" as the Promotional Code during the checkout process.
- Domestic U.S. Customers who purchase ten or more GoBible® devices will receive 15% off the price of their entire order and will receive free shipping. These customers should enter "TGBQD-15" as the Promotional Code during the checkout process.
Please click here for more information on our bulk order policy.
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What are the dimensions of the Original GoBible?
The Original GoBible® is approximately 3.5 inches by 2.5 inches by .5 inch. The screen size measures 2.4 inches diagonally. It weighs approximately 3.2 ounces.
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What type of payments may I use?
GoBible® accepts Visa, Mastercard, American Express, Discover Card and PayPal.
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What is the Return Policy?
For GoBible® units purchased on its website, through phone agents, and designated retail outlets, GoBible® offers a new replacement unit for a defective unit provided there is no physical damage to the player. The customer is still responsible for the original shipping and handling charges as well as the return postage and customs charges (if any). This warranty is valid up to thirty (30) days after the date of purchase. Units purchased through non-designated, third-party resellers are not covered by this warranty.
To return a product for a refund or exchange, please complete the online Return Merchandise Authorization (RMA) Request Form.
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Can I play the GoBible® in my car?
Yes, GoBible® offers an FM modulator accessory that allows the device to play through your car stereo for $19.95. We also offer a set of portable speakers for group listening for $14.95.
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How much is Shipping and Handling?
The GoBible, LLC uses USPS First Class mail for shipping. Orders typically require one to two business days for processing and three to nine business days to arrive. Rates begin at $6.95 for shipping and handling anywhere in the United States, Puerto Rico, and the Virgin Islands. Shipping to Canada is done through USPS with rates beginning at $9.95. Shipping to the EU is done through USPS with rates beginning at $29.95. Shipping to Australia & New Zealand is done through USPS with rates beginning at $29.95.An additional shipping charge may be applicable for additional units and accessories.
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Can I pay for my order by check?
Yes, you can pay by check or money order. Download the Pay-by-Check form, complete it, and mail the form with your check to the specified address. Once your check clears--this is faster for money orders--your order will ship promptly.
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Does GoBible® offer Technical Support?
Yes, by calling 1-866-GoBible® 24 hours a day, 7 days a week. You may speak to a customer representative who will walk you through any technical problems you may have.
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